🔄 Return & Exchange Policy
We at Msshilajit.com are committed to providing our customers with the best, pure, and high-quality products.
If, for any reason, you are not satisfied with your purchase, returns or exchanges are possible under the following conditions:
🟢 1. Return Policy
- If a product arrives damaged, broken, or defective, you can return it within 3 days.
- The product must not be used or opened for a return to be accepted.
- Return requests can be made via phone, WhatsApp, or email.
🟢 2. Exchange Policy
- If you wish to exchange a product for another item, please contact Customer Support directly.
- Exchanges are only possible if the product is in its original condition.
- Shipping costs for exchanges will be borne by the customer.
🟢 3. Refund Details
- If your return request is approved and you want a refund, the amount will be returned within 3 to 5 working days.
- Refunds will be processed via Bank Transfer or EasyPaisa / JazzCash.
🟢 4. Returns or Exchanges Are Not Accepted If:
- The product has been used or opened.
- The order was sent to an incorrect address.
- The order is returned simply because it is disliked.
📞 Contact for Return / Exchange
Phone / WhatsApp: +92 355 5252514
Email: info@msshilajit.com
📞 Contact for Return / Exchange
Phone / WhatsApp: ++447415786984
Email: info@msshilajit.com
🌿 Msshilajit.com’s Promise
“We always prioritize customer satisfaction and strive to make every purchase a pleasant experience.”
