Frequently Asked Questions (FAQs)
General Questions
Q1: What is Msshilajit.com?
A: Msshilajit.com is a trusted online store offering pure, natural Shilajit and premium-quality dry fruits. Our mission is to provide customers with natural sources of energy and health.
Q2: Are your products pure and authentic?
A: Yes, all our products are 100% pure and natural. Our Shilajit is sourced directly from the mountain regions (Gilgit-Baltistan and the Himalayas), while our dry fruits come from verified, high-quality suppliers.
Shilajit Related Questions
Q3: What is Shilajit and what are its benefits?
A: Shilajit is a natural mineral resin extracted from mountain rocks. It is known to boost energy, immunity, memory, vitality, and overall health.
Q4: What is the correct way to use Shilajit?
A: Take a rice-grain-sized amount, dissolve it in lukewarm milk or water, and consume it on an empty stomach—either in the morning or before bedtime. Avoid overconsumption.
Q5: Does Shilajit have any side effects?
A: When pure and properly purified Shilajit is used, there are no side effects. We only supply lab-tested, purified Shilajit to ensure safety and quality.
Dry Fruits Related Questions
Q6: Where do your dry fruits come from?
A: Our dry fruits are sourced from the finest suppliers in Pakistan, Afghanistan, and Iran, ensuring top quality and freshness.
Q7: Do you offer mixed dry fruit packs?
A: Yes, we offer health mix packs, gift packs, and custom combinations according to customer preferences.
Orders and Payments
Q8: How can I place an order?
A: Simply click the “Buy Now” or “Add to Cart” button on your chosen product. Follow a few simple steps to complete your order easily.
Q9: What payment methods do you accept?
A: We currently accept:
💵 Cash on Delivery (COD)
💳 Bank Transfer
Q10: How long does delivery take?
A: Orders within Pakistan are usually delivered within 2 to 4 days. Deliveries to remote areas may take slightly longer.
Q11: Can I get a refund if I am not satisfied?
A: Yes, if the product is damaged or substandard, you can request a return or refund within 3 days of delivery.
Contact Information
Q12: How can I contact you?
A:
📞 Phone / WhatsApp: +923555252514 & +447415786984
📧 Email: info@msshilajit.com
🌐 Website: www.msshilajit.com
⏰ Customer Service: 9:00 AM – 8:00 PM
🔹 Additional Information
Q13: Do you accept bulk orders?
A: Yes, we welcome bulk and wholesale orders with special discounted pricing for resellers.
Q14: Do you offer international delivery?
A: Currently, we deliver within Pakistan only, but international shipping will be available very soon.
Our Promise – Msshilajit.com
“We are committed to providing pure, natural, and safe products — so your health and energy always remain at their best.”
